Service





madfrenzy.moscow currently offers 2 shipping methods from our Moscow fulfillment center:

 

  1. Standart Worldwide Shipping:
    Cost 25$ for all countries. Average delivery time around 10-12 days.  Free with order amount over 300$.
  2. DHL Express:
    Cost 60$ for all countries. Average delivery time around 3 days.  Free with order amount over 600$.

 

Returns:

 

For processing of international returns, please email support@madfrenzy.moscow and include the following:

1.Order number


2.Reason for the return (changed mind, fit (too small, too big, poor fit), color, quality, damaged, gift return, wrong item received, item did not arrive on time, ordered multiple sizes)

 

You will receive further instructions on how to return the merchandise. If a refund is due, refund amounts will be credited in the same currency, using the same exchange rate as the original tender. Please allow up to 30 business days for the credit to post to your account. ("Business days" are Monday to Friday, excluding holidays).


More information can be found at Refund Policy & Terms of Service.



Size Chart: